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Shipping FAQ

How much does shipping cost?
Most items sent within Australia will fall under our flat rate shipping as follows:
Standard post: $8.95
Express post: $11.55
For beds or bulky items:
Standard post: $14.65
Express post: $16.95
Shipping is always free for orders over $150. We may offer free shipping for lower amounts during sales.
Note: If an order is particularly bulky or heavy, additional charges may apply and will be calculated at checkout.

How long will shipping take?
Delivery within Australia can be expected in 2-5 business days.
Shipping may take longer over peak periods or to remote locations. This is unfortunately beyond our control.
Upon shipping, you will be sent a confirmation email with a tracking number.

When will my order be shipped?
We endeavour to ship all parcels the same or next business day.

I've purchased a pre-order item. Will it ship with the rest of my order?
If a pre-order item is expected to arrive within 2 weeks, we will hold your order and ship all items together once the pre-order arrives.
If a wait of longer than 2 weeks is anticipated, we will ship your main order the same or next day, and post your pre-order when it arrives.
Should a pre-order be shipped separately, the second shipment will be free.

Do you ship internationally?
Yes, we ship internationally.
Rates vary by country and will be calculated at the checkout.

Will you ship to a P.O. Box?
Yes, we can ship orders to P.O. Boxes.

For further information, see our shipping policy.


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