We offer free regular shipping on most orders over $150 within Australia.
Some orders are not eligible for free shipping.

How do I claim Free Shipping?

Enter the code FREESHIPPING at checkout.
Unfortunately, this code cannot be combined with other discount codes.

What is ineligible for Free Shipping?

- Orders of value less than $150
- Shipping to a destination outside of Australia
- Express postage (Our free shipping only applies to regular postage)
- Orders containing discounted products or a discount code is applied
- Bulky or heavy items including bedding, waterproof coats, toys, bowls or bulky items
- Orders where shipping cost is calculated at more than $24.95
Orders with a high combined weight may also incur a higher shipping fee, making them ineligible for free shipping.

If a order is returned or refunded your store credit will be minus $13.95 for shipping. Code or discount cannot be applied retrospectively or once a order has been placed. 

Bulky items include pet beds, large dog toys, and the Da Bird cat toy; and may include other items with large dimensions.

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