We offer free regular shipping on most orders over $150 within Australia.
Some orders are not eligible for free shipping.
What is ineligible for Free Shipping?
- Orders of value less than $150
- Shipping to a destination outside of Australia
- Express postage (Our free shipping only applies to regular postage)
- Orders containing discounted products
- Bulky or heavy items including bedding, waterproof coats or seat belts
- Orders where shipping cost is calculated at more than $10
- Orders with a high combined weight may also incur a higher shipping fee, making them ineligible for free shipping.
- Orders purchased with store credit
If a order is returned or refunded your store credit will be minus $9.95 for shipping
Bulky items include pet beds, large dog toys, and the Da Bird cat toy; and may include other items with large dimensions.